Penny Ellis our Founder & Director with over 40 years’ experience in the Spa Industry brings a fountain of knowledge to this course based on her personal experiences. She developed this course over the years and has been teaching it around the world to Spa developers, Entrepreneurs, Spa therapists, Spa owners. If you are serious about wanting to become a Spa Manager you couldn’t find a better teacher.
 
 
Course Description
This comprehensive program is well-suited for senior therapists ready to take on the day-to-day operations of a Spa Manager. It requires more than an understanding of spa modalities, as a manager is responsible for their staff who are ultimately the face of the organization.This is directly related to the spa’s ability to attract and retain external customers, yet there are many operational facets that have to run equally as smoothly. This can all be a huge leap if you are not prepared with a total overview of what a Spa Managers job intails.

Units for online course:
  • Spa & Salon Management
  • Sales Management
  • Marketing in the Spa and beauty sector
  • Public Relations (PR)
  • Quality management of client care
  • Human resource management
  • Health, safety and security
  • Menu Planning
  • Standard operating procedures

Includes:
  • Training Manual
  • PowerPoint presentations.
  • 5 hours face time with your Tutor
  • Test papers
  • Assignments
  • Quizzes
  • Support from our in-house admin team all through the duration of the course you have chosen.
  • BISA Certificate.
 
 
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Or UPGRADE TO A CIBTAC or VTCT DIPLOMA
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