Sentient Group Ltd
Info Update 2020/37                                                        Issue Date: 30/06/2020
Hospitality – Easing of Lockdown Requirements
The Government recently announced new measures that should help businesses within the Hospitality Sector to restart and get up and running again. A very comprehensive set of guidelines have been produced by the Government, designed to allow businesses to operate whilst still providing protection against the spread of Covid-19 virus infection.
The objective of these is to reduce risk to the lowest reasonably practicable level by taking preventative measures which, in order of priority are:
  • Ensuring both workers and customers who feel unwell stay at home and do not attend the venue.
  • In every workplace, increasing the frequency of handwashing and surface cleaning.
  • Businesses and workplaces should make every reasonable effort to enable working from home as a first option (eg accounts, marketing, admin). Where working from home is not possible (which is obviously the case for kitchen and service staff), workplaces should make every reasonable effort to comply with the social distancing guidelines set out by the government. Which is 2m, or 1m with strong risk mitigation where 2m is not viable. You should consider and set out the mitigations you will introduce in your risk assessments.
  • Where the social distancing guidelines cannot be followed in full, in relation to a particular activity, businesses should consider whether that activity needs to continue for the business to operate, and if so, take all the mitigating actions possible to reduce the risk of transmission between their staff.

The further mitigating actions include:
  • Further increasing the frequency of hand washing and surface cleaning.
  • Keeping the activity time involved as short as possible.
  • Using screens or barriers to separate workers from each other and workers from customers at points of service.
  • Using back-to-back or side-to-side working (rather than face-to-face) whenever possible.
  • Reducing the number of people each person has contact with by using ‘fixed teams or partnering’ (so each person works with only a few others).
  • Finally, if people must work face-to-face for a sustained period with more than a small group of fixed partners, then you will need to assess whether the activity can safely go ahead. No one is obliged to work in an unsafe work environment.
There is a significant amount of detail to consider by way of risk assessment, for example, provision of seated only service and records of customer names and addresses to assist test and trace of Covid-19 infections. To help in the preparation of the risk assessment, we have already prepared a basic guidance template - Covid 19 Infection Control Risk Assessment relevant to the hospitality sector as mentioned in our Info Update 2020/32.  This has now been updated to include content noted above. 
All our Health & Safety clients have free access to this document through their online login for the document library on our website although anyone requiring help in bespoking this to their particular business, bearing in mind the new guidelines, should contact us using the details below.

If you are not a Health & Safety client and would like to discuss how to obtain this level of support, please do contact us on 03456 446006 or 
The advice and comment in this update is not meant to be an authoritative statement of the law. The articles and summaries should not be applied to any specific set of facts and circumstances without seeking further advice. Whilst every care is taken to ensure that the content is correct Sentient cannot accept responsibility for the accuracy of statements made nor the result of any actions taken by individuals after reading such.
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